The Patients Association has today published a report highlighting poor cases of NHS care. The charity’s report provides detailed accounts of patients’ negative experiences, which include elderly patients not being given pain relief, assistance when eating or access to toilet facilities. The report has been given high-profile press coverage.
The report itself does not provide statistics on the overall standard of care in England’s hospitals or on how common such experiences are. However, nearly all of the NHS trusts involved have provided responses to these accounts and, in many cases, they have acknowledged failings and suggested ways to prevent these failings happening in the future.