Luton Airport named among the best in the UK by readers of a travel magazine

London Luton Airport (LLA) has been ranked the second best airport in the UK by readers of Conde Nast Traveller magazine.

The annual poll of 240,000 readers places the airport head of major players including Heathrow.

Luton Airport, which has held the coveted second place spot for the last three, years has had a successful summer period welcoming 4.3 million passengers – winning a further accolade as finalist in the UK Customer Experience Awards 2022 in the Best Business Change & Transformation category.

Alongside increasing passenger numbers, LLA has continued to provide a great customer experience with an average wait time in security of nine minutes or less. With more than 80% rating their experience as very good or excellent, this consistent service is clearly reflected by the positioning in the Readers’ Choice rankings.

Alberto Martin, chief executive of LLA, said: “Conde Nast Traveller is one of the most inspirational travel magazines in the world, and to be recognised in a top spot by the readers of the publication is a real honour.

"Our mission at London Luton Airport is to deliver a consistently smooth and friendly travel experience, and we are delighted that our passengers are recognising our commitments through this award.”

“The Readers’ Choice Awards is one of the longest-running and most prestigious awards in the travel industry. They cover all aspects of travel and recognise the world’s best hotels, resorts, countries, cities, islands, airlines, airports and cruises and provide a snapshot of where and how people travel.”