Luton parents and carers get a helping hand from Parentline

Luton parents and carers are being offered a helping hand with a range of issues affecting their young children and teenagers from a brand new confidential text service, Parentline.

The secure messaging service allows parents and carers to speak to a health visitor or school nurse for any health and wellbeing advice regarding their child for the standard cost of a text.

By starting a conversation by text to 07507 331886 they will receive a text message response immediately or within 24 hrs.

Parentline is being launched by Luton Children’s Community Health Services – part of Cambridgeshire Community Health Services NHS Trust – on Monday, June 29.

Kaye Lewis-Flinch, Clinical Lead for Luton Parentline, said: “Anyone who has cared for a child or young person knows that there are issues and problems that come up at every stage of the journey.

"It might be about a struggle with a toddler to put in place a regular bedtime routine, issues with feeding or needing advice and signposting to local mental health services for a young person.

“That’s where Parentline comes in, offering a helping hand, the chance to find an answer by consulting the professionals. It’s also a great way to find out how to access other local services.

"It’s an easy to use service for anyone looking after a child or young person.”

The Parentline team will answer queries from 9am to 4.30pm Monday to Friday, excluding bank holidays except in exceptional circumstances.