Travel

These are the best and worst holiday providers according to real customers

Going on holiday shouldn’t be a bad experience, but some Twitter users have taken to social media to share their stories of package holiday disappointment.

Craptravel.com is a website dedicated to analysing Twitter to find the most complained about tour operators in the UK, and has inspected over 20,000 tweets about nine of the biggest tour operators. These are the worst and best holiday providers ranked according to Twitter reviews.

11 per cent of tweets about Virgin Holidays were negative

5. Virgin Holidays

11 per cent of tweets about Virgin Holidays were negative
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8 per cent of tweets about First Choice were negative

6. First Choice

8 per cent of tweets about First Choice were negative
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4 per cent tweets about Hays Travel were negative

7. Hays Travel

4 per cent tweets about Hays Travel were negative
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4 per cent of tweets about Kuoni were negative

8. Kuoni

4 per cent of tweets about Kuoni were negative
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