'A litre of water came through my ceiling in one week' says Luton man left dealing with leaks for over a year

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Management company apologises for repairs delay

A Luton man claims he has collected over a litre of water that had dripped from his rented flat’s ceilings and walls.

Paul Shulver, 36, lives in a top floor flat in Luton and says water had been seeping through the property’s walls and ceiling for the last 18 months.

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He said: “Every time it rains I have to clear up after and wipe the walls. I’ve got to change over the buckets. A litre of water came through my ceiling in the last week. If you've got a wall that is damp, and it's going from freezing cold to whatever temperature, it's going to be damaged and then damaging the external structure of the building. The whole thing is baffling. I don't understand why.

The walls of the flat Paul rents. Picture: Paul ShulverThe walls of the flat Paul rents. Picture: Paul Shulver
The walls of the flat Paul rents. Picture: Paul Shulver

"There's been times when my job has required me to be in the office that needed to go down, but I can't go because it's raining, I have to stay here.”

A spokesperson for RMG, the property’s management company, apologised for the delay in fixing the problem. They said: “RMG recognise that there has been a significant delay between the roof inspection of the property and the scheduling of repair works. We have received Mr Shulver’s complaints and they have been dealt with through our complaint procedure.

“It’s really important that these repair works are completed as soon as possible and we apologise for the time taken to rectify the issue, but we are pleased to confirm that they will commence next week. We will continue to work closely with Mr Shulver and keep him updated.”

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